LinkedIn provides community knowledge in customer experience based on insights and advice from people with real-life experiences.

How a business delivers for its customers is just as important - if not more important than - the products and services it provides. The Customer Experience (CX) refers to everything an organization does to deliver superior experiences, value, and growth for customers.

The U.S. government has established a commitment to providing exceptional customer experiences (CX) for high-impact service providers (HISP) and significant life experiences. This requires change management initiatives to help clients understand how CX drives value for their organization.